Contact Us

The BOB Gear® experience is more than just building great products; it’s also ensuring our customers have the support they need to get the most out of their jogging stroller or trailer.

Our Customer Service department can assist in answering questions about warranty coverage and product specifications, as well as technical questions.

Phone:

1.888.427.4829
1.704.409.1699 (If calling from outside the USA or Canada)

Hours of operation:
Monday to Thursday: 9:00 am - 5:15 pm (ET)
Friday: 9:00 am - 4:45 pm (ET)
 
Address:
BOB Gear
4140 Pleasant Road
Fort Mill, SC 29708
USA

Email

Please use our Britax contact form to reach us via email. A representative will respond to your request shortly.

Click here to provide your product information so that we can resolve your request for information quickly.

For urgent matters, please contact us via phone rather than email.

Father pushing baby in an Alterrain Pro Jogging Stroller in fashion Olive

The BOBgear.com website is the primary source of information about BOB products for the US and Canadian markets. Visit our global division sites for more information about product availability and support in other regions.

 

Australia & New Zealand
Website: britax.com.au/bob-gear/
E-Mail: aunz-support@britax.com
Phone: 1-300-303-330

 

 
 

BOB Gear Customer Support Resources


Media Inquiries

Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts.

Media Inquiries